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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Corey Freed

June 3, 2026

5  out of  5
rating by Corey Freed
"In a time where customer service is not often to the standard of days past, Tracey exceeded them in her representation of Benjamin Powell Agency! Prompt, professional, and consistent communication/engagement!"
We responded:
"Corey, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Benjamin Powell’s Team is just a call or email away!"
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Scott Custenborder

May 22, 2026

5  out of  5
rating by Scott Custenborder
"I've had my insurance with Benjamin Powell State Farm the last four years and the level of customer service has been impeccable. When I call with a question, his team is always helpful and go out of their way to to offer assistance."
We responded:
"Scott, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Benjamin Powell’s Team!"
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Kamilla Mamedova

May 22, 2026

5  out of  5
rating by Kamilla Mamedova
"I had a great experience working with my insurance agent Benjamin Powell. He was professional, knowledgeable, patient, and very responsive throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and made sure I understood my options. His communication and customer service truly stood out, and I felt supported every step of the way. I highly recommend Benjamin Powell to anyone looking for an insurance agent who genuinely cares about their clients. Thank you for continues support!!"
We responded:
"Kamilla, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Benjamin Powell’s Team!"
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Emily Alverson

May 22, 2026

5  out of  5
rating by Emily Alverson
"Awesome staff!! Very friendly and professional. Always get quick responses for questions or policy changes."
We responded:
"Wow, thank you for the 5-star review, Emily! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Nate Rigsby

May 22, 2026

5  out of  5
rating by Nate Rigsby
"State Farm provided reliable insurance coverage with clear policy information. My recent claim was handled efficiently and professionally by their team. Ben, Nick and Tracy are the best and would recommend 10/10."
We responded:
"We appreciate your review, Nate. We are so happy that you had such a wonderful experience with State Farm Agent Benjamin Powell’s Team here in Springboro ! "
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Nickie Fourman

May 22, 2026

5  out of  5
rating by Nickie Fourman
"Fantastic service. Quick responses, clear communication, and truly looking out for the customer. Highly recommend."
We responded:
"Thank you for taking the time to leave such a great review, Nickie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Garrett Albrecht

May 22, 2026

1  out of  5
rating by Garrett Albrecht
"Very hard to get a response. I sent an email over to Ben, and tried calling the office numerous times. No one picks up regardless of what time I call in. I went with Thad Camp's State Farm agency, and they were eager to help me out."
We responded:
"Thank you for taking the time to leave this review. We regret that your experience with us was less than satisfactory, Garrett. We take every concern seriously here on State Farm Agent Benjamin Powell’s Team office, and we are dedicated to resolving any issues. Please give us a call or send us an email so we can discuss your experience further."
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Loretta Bowman

October 30, 2025

5  out of  5
rating by Loretta Bowman
"The professionalism and care in which my issue was resolved is commendable. I am so grateful for the prompt and full service."
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Kacey Hamlin

April 1, 2025

5  out of  5
rating by Kacey Hamlin
"Tracey was so helpful, knowledgeable and so quick to respond she went out of her way to help me get information I needed to get my policy. 10/10 recommend!!!!"
We responded:
"Thank you for your feedback, Kacey! "
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Linda Kile

February 12, 2025

5  out of  5
rating by Linda Kile
"My husband and I recently changed insurance companies. We had been with our previous company for 38 years. We set up an appointment with Ben Powell to go over our insurance needs. Ben was able to save us money and increased our coverage where we were under insured. This change was for our homeowners and auto insurance. We found Ben to be friendly and professional and put us at ease. We are confident that Ben will touch base with us as our needs change. We are happy knowing State Farm and Ben have our backs!"
We responded:
"Thank you Linda! We appreciate your business and glad we could help you and your family. "
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Jacqueline Milling

December 17, 2024

5  out of  5
rating by Jacqueline Milling
"Ben is efficient, knowledgeable, personable and extremely resourceful. I'm appreciative of his assistance, and care, with my small business liability insurance- thanks Ben!"
We responded:
"Thank you Jackie! It was a pleasure talking with you about your insurance needs!"
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Susie Clark

October 4, 2024

5  out of  5
rating by Susie Clark
"The office of Benjamin Powell State Farm, along with Tracy and Nick, have been nothing but helpful, informative, and kind. Their knowledge is top-notch and professionalism is outstanding. Highly recommended!"
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A J

July 6, 2023

1  out of  5
rating by A J
"They will do anything to get your business, but absolutely nothing to keep it. I have been repeatedly lied to, starting with Tracy."
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Judy Bowling

June 11, 2023

5  out of  5
rating by Judy Bowling
"Good response"
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Matthew Weeden

February 1, 2023

5  out of  5
rating by Matthew Weeden
"We recently moved from overseas to Ohio. This was a BIG move with many moving parts. Tracey and Nick at the Benjamin Powell State Farm office in Springboro were awesome. No matter what we needed, they were there for us and willing to get us answers to the questions that we needed. Highly recommend them for your insurance needs."
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john colegrove

March 18, 2022

5  out of  5
rating by john colegrove
"Very helpful and responsive. Promptly answered questions and quotes."
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Scot Boesenberg

January 26, 2022

5  out of  5
rating by Scot Boesenberg
"Was shopping for insurance . I googled this agency and from the beginning we’re on top of things saved me a great amount of money annually . Very professional. Very responsive and friendly. Best insurance experience I have ever had hands down."
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Amber Keller

August 20, 2020

5  out of  5
rating by Amber Keller
"Very professional, warm and friendly."